1 reviews | Active since Feb 2017

02 Feb 2017, 07:40

Paid for cream - but no cream

<p>I ordered my face cream 6 January - the wrong cream was delivered - from Edgars eastgate - I returned the cream - My account was billed - BUT UP TO TODAY no cream was sended back to me </p> <p>there is for 5 weeks NO MANAGER to speak to </p> <p>everytime I phone the cosmetic Counter the ladies promised me the cream was swnt to the couriers </p> <p>NO CREAM! 5 WEEKS! BILLED TO MY ACCOUNT!! </p>

0
Replies (2)
Edgars
Edgars's reply02 Feb 2017, 12:30
Official

Kindly forward us the order number to *** so that we may liaise with the C .E Social media E-Commerce team on the Click and collect order that you are tracking. they will action and revert back to you with feedback.Please find the below reference number for your post ***/GO

Kind regards,

Customer Experience Team

Call Centre: ***.

's update03 Feb 2017, 11:52
Reviewer Update

I received my cream 17:30 last night after 5 weeks

I will email you my proof of purchase now