Overpaid Edgars Account
I recently had my Edgars account re-opened and discovered that I had overpaid it when I settled it a few years ago. I emailed the accounts department on the 29th of September 2018 & again on October 4th requesting that the overpaid amount be credited to my bank account. Both times I received an a***ledgement email that said I would be contacted within 48hours & yet I have not heard anything from Edgars. Is there a reason why Edgars has failed to get back to me about the requested reversal after TWO emails??
Thank you for sharing your experience with us. Please accept our sincere apologies for the lapse in service. Kindly note that the following information is required for the account refund. (copy of ID/Letter stating you want a refund and your banking details) ***
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Kind regards
The Edgar's Customer Experience Team
Thank you for sharing your experience with us. Please accept our sincere apologies for the lapse in service. Kindly note that the following information is required for the account refund. (copy of ID/Letter stating you want a refund and your banking details) ***
***/GO
Kind regards
The Edgar's Customer Experience Team