RP
Rudie P
1 reviews | Active since Mar 2010
24 Jun 2015, 12:24
Overcharging my account
For months now, Edgars are charging an extra amount of R19.99 to my account for a \Mobile Content Fee". I have no idea idea what this is"
Helpful (0)
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Replies (1)
Edgars's replyOfficial
25 Jun 2015, 16:35Hello rdupreez,
We would like to apologise for the lapse in service. Please note we have referred this query to the RMCS department to cancel the SMS air subscription and Mobile content. We assure you all concerns raised on this query will be addressed accordingly.
Please find your reference number: ***/GO
If you require any further assistance, please do not hesitate to contact us on the below number.
Thank you for your continued support and loyalty.
Kind regards
Edcon customer experience team.
***
We would like to apologise for the lapse in service. Please note we have referred this query to the RMCS department to cancel the SMS air subscription and Mobile content. We assure you all concerns raised on this query will be addressed accordingly.
Please find your reference number: ***/GO
If you require any further assistance, please do not hesitate to contact us on the below number.
Thank you for your continued support and loyalty.
Kind regards
Edcon customer experience team.
***
Edgars's reply25 Jun 2015, 16:35
Official
Hello rdupreez,
We would like to apologise for the lapse in service. Please note we have referred this query to the RMCS department to cancel the SMS air subscription and Mobile content. We assure you all concerns raised on this query will be addressed accordingly.
Please find your reference number: ***/GO
If you require any further assistance, please do not hesitate to contact us on the below number.
Thank you for your continued support and loyalty.
Kind regards
Edcon customer experience team.
***
We would like to apologise for the lapse in service. Please note we have referred this query to the RMCS department to cancel the SMS air subscription and Mobile content. We assure you all concerns raised on this query will be addressed accordingly.
Please find your reference number: ***/GO
If you require any further assistance, please do not hesitate to contact us on the below number.
Thank you for your continued support and loyalty.
Kind regards
Edcon customer experience team.
***