Overcharged on services I didnt sign up for

I have been a customer of Edgars for a few years but was appalled by the recent service I received when I had a billing query.<br> <br> I have been signed up for some of the financial products since January 2014 without my consent and have been billed month on month for this.<br> <br> I picked this up by looking closely at the statement, when I queried they told me this happened in Van der Bijl which is an area I barely visit let alone shop at.<br> <br> I queried this and they told me they would investigate, after such investigations and numerous calls by myself to the call centre they told me the amount was reversed , no one has however called me to explain how this happened and apologize for me being out of pocket by this charge for 17 months, never mind the interest they earned on this charge (which i didn't sign up for) which I have been incurring.<br> <br> It leaves me with a bitter taste my mouth as they have inconvenienced me no one has called me to explain and give me details of how something like this can happen.<br> <br> <br>