1 reviews | Active since Apr 2011

29 Sept 2016, 07:31

OUTSTANDING ELECTRONIC STATEMENTS since APRIL 2016

<p>I've received electronic statements since 2011 and suddenly since April 2016 I no longer receive any statements.</p> <p>I reported it twice in this month and in the process changed my e-mail addresses to see whether the statements can be delivered or not. STILL NO STATEMENTS!!!</p> <p>Edgars can't even blame it on the SOUTH AFRICAN POSTAL services!!!</p> <p>I also never received any communication from EDGARS on the latest charges of R22/month "to keep your account afloat" as I was told in August when paying for purchases. How bad can SERVICE? be???</p>

0
Replies (1)
Edgars
Edgars's reply29 Sept 2016, 10:18
Official

Thank you for taking the time to share your concerns with us.

Please be advised your query has been escalated to our accounts management team for further assistance regarding the account.

Your reference number ***/GO.

Kind regards,
Edcon customer experience team,
***