1 reviews | Active since Nov 2016
Outstanding customer service
<p>On the 9th of November I called Edgars east rand mall and spoke to a consulted by name of Andiswa Vuthela. I told her that i urgently needed a pair of shoes for my mother and the other stores has no size. She asked what type of shoes, I wanted a slip-on and wasn’t really sure of the colour as long it is the right size cause my mother were leaving the next day to Namibia. She found a pair and descripted it to me, but I needed her to send me a pic to my phone she managed to ask her manager Thabo to take a photo and wts up it to me. The bottom line is she could’ve said to me that she didn’t have a phone and didn’t make a afford but she did. I than left my card at the store she contacted me more than once to tell me cause I didn’t even notice as I was to in a hurry to get home. That is what you call going the extra mile and that’s costumer service. I hope that we will have more Andiswa’s, just make the shopping experience easy and enjoyable</p> <p> </p>
Wow great service!!!
Thank you for taking the time and sharing your pleasant experience with us. We are so glad to hear you are pleased with the service you received in store by Andiswa . We will be sure to pass your comment over to Andiswa and her manager for further recognition.
Kind regards,
Edcon customer experience team,
***
Best regards,
Wow great service!!!
Thank you for taking the time and sharing your pleasant experience with us. We are so glad to hear you are pleased with the service you received in store by Andiswa . We will be sure to pass your comment over to Andiswa and her manager for further recognition.
Kind regards,
Edcon customer experience team,
***
Best regards,
