Outdated systems... What?? How lovely

Do youself a favour and never open an Edgars account. They are absolutely pathetic. I bought a plane ticket from Mango in middle 2015 on my Edgars account. The ticket was never added to my account (something I only found out now - 9 months later). It is however added to my account now. I have no issue of repaying it (other than the fact that I did not budget for this. I mean who has an extra grand or two laying around in this economy?). I was under the impression that it had already been paid months ago. <br> <br> The lovely thing about Edgars is that their communication is about as excellent as eating soup with chopsticks i.e. UTTERLY USELESS. I did not receive any communication from Edgars that there will be a system update and that any outstanding items will be added to the account. After numerous calls to Edgars and a visit to a branch the only response is I have to pay the account and they apologise for the inconvenience but communication was sent out to clients - uhm well how was this communicated cause I didn't receive anything? <br> <br> Anyways, I will be closing my account and never doing business with Edgars again.