"Out for delivery" FOR MORE THAN A WEEK!

I wish i could give 0 satrs

I made an order on the 27 march. Ive waited patiently until last monday when it was sent out for delivery... Oh and guess what its still out for delivery!!!! I have waited since last monday and still have not received my order. I have emailed with no response. I have already written a review with a resonse of that management would contract me (and would you believe it! They havnt!) i have called (8 times since last monday) only to be told that there is no tracking number for my order, and that they dont even know which courier company has my stuff (starting to sound very fishy). Its been escalated 4 times now and still sitting with the same information. NO ONE CAN TELL ME WHERE THE HELL MY STUFF IS. So was it actually sent out or has the staff at edgars online commited *****? I am going ung to take this up with with the Consumer protection act as well as a lawyer. I had no problem with waiting for the order to be dispatched but now no one even knows where the hell it is. Thats R690 just floating around. I want my stuff! I want this whole thing sorted out Order number *** and phone number is ***