1 reviews | Active since Feb 2014
OTA Prepaid Vouchers registration fee
<p>I previously sent a complaint about someone purchasing airtime on my Edgars account. The card was never lost and always with me. After battling for months and months to be credited i sent a complaint to Hello Peter only then i received a call from somone who advised me that i will be credited.</p> <p> </p> <p>So this month i checked my statement and saw that i have been paying a OTA prepaid voucher registeration fees of R22.80 every month for i dont no how long. This is not something i subscribe to and i want to be credited ASAP</p> <p> </p> <p>Please assist as this is really pathetic now.</p> <p> </p> <p>Olivi Hendricks</p>
Kindly furnish us your account or ID number so that we may liaise with the accounts team regarding the service fee query. Alternatively kindly be advised that the matter may be sent directly to the accounts team for actioning. They will revert back directly to you after actioning. The accounts team may be reached on the below details regarding the matter. Please find the following reference number for your post ***/GO.
Tel: *** or ***Edgars.
Tel: ***Jet
Email: ***: Johannesburg
Email: ***: Cape Town / Durban
Tel: ***
Kind regards,
Customer Experience Team
Call Centre: ***.
Kindly furnish us your account or ID number so that we may liaise with the accounts team regarding the service fee query. Alternatively kindly be advised that the matter may be sent directly to the accounts team for actioning. They will revert back directly to you after actioning. The accounts team may be reached on the below details regarding the matter. Please find the following reference number for your post ***/GO.
Tel: *** or ***Edgars.
Tel: ***Jet
Email: ***: Johannesburg
Email: ***: Cape Town / Durban
Tel: ***
Kind regards,
Customer Experience Team
Call Centre: ***.
I called both number (Tel: ********** or ***Edgars) and got no answer. When will i get resolution to my problem before i get charge another subscription fee?????
I called both number (Tel: ********** or ***Edgars) and got no answer. When will i get resolution to my problem before i get charge another subscription fee?????