OTA Frustration

<p>I purchased two R59 data Vouchers using my Edgars account this morning. The payment went through both times but I did not get my airtime via sms as usual.</p> <p>I have been trying to call the OTA customer service number to no avail... ********** 211. It just says the number is not available. </p> <p> </p> <p>This is not the first time I have experienced this type of frustration using the OTA service. The last time it took me three weeks to finally get my airtime.</p> <p> </p> <p>Can this issue be escalated to be resolved today please. Otherwise why does Edgars offer this service to clients?</p>