HS
Holly S
1 reviews | Active since Dec 2012
17 Jun 2015, 08:46
Order Not Delivered and No Feedback
Why must I also resort to Hello Peter when one of the Edcon Groups gives me bad service. I ordered online at red square on the 3rd of June and to date, no delivery, no communication. I have sent mails and mails. I will not call in, costing me more money to follow up on my order I have PAID for. why have a client service assist email if no one is willing to respond. 2 weeks and no word or order?!?!? All goods in stock. I don't get it. Sort this out ASAP.
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Edgars's replyOfficial
18 Jun 2015, 11:51Hello holzsmith,
We would like to apologise for the delayed feedback with regards to your order. We are pleased your order has been delivered and we assure you measures will be taken to avoid the re-occurrence of this nature.
Please find your reference number; ***/GO
If you require any further assistance, please do not hesitate to contact us on the below number.
Thank you for your continued support and loyalty.
Kind regards.
Edcon customer experience team.
***
We would like to apologise for the delayed feedback with regards to your order. We are pleased your order has been delivered and we assure you measures will be taken to avoid the re-occurrence of this nature.
Please find your reference number; ***/GO
If you require any further assistance, please do not hesitate to contact us on the below number.
Thank you for your continued support and loyalty.
Kind regards.
Edcon customer experience team.
***
Edgars's reply18 Jun 2015, 11:51
Official
Hello holzsmith,
We would like to apologise for the delayed feedback with regards to your order. We are pleased your order has been delivered and we assure you measures will be taken to avoid the re-occurrence of this nature.
Please find your reference number; ***/GO
If you require any further assistance, please do not hesitate to contact us on the below number.
Thank you for your continued support and loyalty.
Kind regards.
Edcon customer experience team.
***
We would like to apologise for the delayed feedback with regards to your order. We are pleased your order has been delivered and we assure you measures will be taken to avoid the re-occurrence of this nature.
Please find your reference number; ***/GO
If you require any further assistance, please do not hesitate to contact us on the below number.
Thank you for your continued support and loyalty.
Kind regards.
Edcon customer experience team.
***