Order confirmation, but no delivery

<p>I love shopping at Edgars! Especially on Black Friday!!!<br />I made use of the Edgars website to order the curtains that I was hoping to buy one day! What a delight when I saw that the curtains ware part of the reduced articles on the Black Friday sale. Wow! I couldn't believe my eyes.</p> <p>I ordered 6 of the curtains online and I received an order conformation from Edgars the same day! I could not order more the 6 curtains, I wanted 12 drops. The lady on the other end of the helpline told me that I had to go to the nearest Edgars shop to me. Next, I remembered that the original curtains that I had seen in the shop, had had a Boardmans sticker on it. So I went on the Boardmans website, and there I found the curtains again. What a Delight! I could order the 6 curtains (same as on Edgars website) that I needed. I also received the order conformation from Boardmans the same day.</p> <p>A week later the Boardmans package arrived along with a few other things that I had ordered, but still nothing from Edgars. A week later I received an email from the Edgars Online team telling me that the curtains I had ordered (and already paid for) was out of stock, but they can refund them for me. I was severely disappointed, since by sending me an order confirmation they had made a promise to deliver the curtains. I now have only half the curtains that I need, which will be useless without the other half.</p> <p>I have confidence that Edgars will come through for me in the end and send me my order. They have always delivered wonderful service and I expect nothing less now.</p>