Order cancelled without any reason
Good day I made an online order on the 12th of August with Edgars .A few days laterI find out that my order has been cancelled without any reasons. I sent an email to the customer service on the 15th asking for reasons and i when I can get my refund. They rep**** on the 16th asking for my order number. I have not heard from them since . Very disappointing. All I want is my refund Regards
We sincerely apologize for the inconvenience caused. Kindly be advised that we have escalate the matter to the E-commerce Online team regarding the refund status that you are tracking, they will action and revert back to you with feedback., we therefore request for the Order number.Please find the below reference number for your email ***/GO. We apologize again for the frustrations incurred. Do not hesitate to contact us on ***.
Kind regards,
Customer Experience Team
Call Centre: ***.
Best regards,
We sincerely apologize for the inconvenience caused. Kindly be advised that we have escalate the matter to the E-commerce Online team regarding the refund status that you are tracking, they will action and revert back to you with feedback., we therefore request for the Order number.Please find the below reference number for your email ***/GO. We apologize again for the frustrations incurred. Do not hesitate to contact us on ***.
Kind regards,
Customer Experience Team
Call Centre: ***.
Best regards,
We sincerely apologize for the inconvenience caused. Kindly be advised that we have escalate the matter to the E-commerce Online team regarding the refund status that you are tracking, they will action and revert back to you with feedback., we therefore request for the Order number.Please find the below reference number for your email ***/GO. We apologize again for the frustrations incurred. Do not hesitate to contact us on ***.
Kind regards,
Customer Experience Team
Call Centre: ***.
Best regards,
We sincerely apologize for the inconvenience caused. Kindly be advised that we have escalate the matter to the E-commerce Online team regarding the refund status that you are tracking, they will action and revert back to you with feedback., we therefore request for the Order number.Please find the below reference number for your email ***/GO. We apologize again for the frustrations incurred. Do not hesitate to contact us on ***.
Kind regards,
Customer Experience Team
Call Centre: ***.
Best regards,