nM
nonhlanhla M

1 reviews | Active since Jan 2015

30 Nov 2016, 15:18

Opening New Account

<p>I am dissapointed in Edagrs, i app**** for a new account on 23 October, i have not received a response.</p> <p> </p> <p>I have repeated called Edgars and they were not able to assist. I need detailed feedback on status of application urgently.</p>

0
Replies (2)
Edgars
Edgars's reply14 Dec 2016, 09:58
Official

Thank you for bringing this matter to our attention.We must apologise for the inconvenience and frustration's caused to you with your new account application.

Kindly note as per our discussion we have escalated your query to our new accounts team to review and provide you with the feedback .Reference Number: ***/GO

Kind regards

The Customer Experience Team

Best regards,

nM
nonhlanhla M's update21 Jan 2017, 05:56
Reviewer Update

I am still not vontent with the response, i have not been given a detailed report that results in my application failure.