NR
Nicolene R
1 reviews | Active since Jun 2020
02 Jun 2020, 03:57
Online Waiting Game
Placed an order online for winter essentials 2 May. Orders status still says order processing. But on 22 May after moaning on FB i received an email stating order will be sent to couriers in 5 days. Up date nothing has changed? Except for me pauing interest on my account on an order that has not even been picked? How is this the way to do business? I underatood waiting times due to covid i was happy with a 3 week delay. But sending updates to keep me quite is not fair. If you dont have stock then refund me and tell me.
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Edgars's replyOfficial
02 Jun 2020, 11:45Dear Nicolene,
Shopping online should have not been so frustrating and time consuming for that we apologise.
Please be advised that your parcel is still at the warehouse waiting for the scheduled courier company to collect. Once the order is collecting further communication confirming delivery will sent to you.
Here below is a reference number generated for this query:
***/GO
Kind Regards
The Edgars Team
Shopping online should have not been so frustrating and time consuming for that we apologise.
Please be advised that your parcel is still at the warehouse waiting for the scheduled courier company to collect. Once the order is collecting further communication confirming delivery will sent to you.
Here below is a reference number generated for this query:
***/GO
Kind Regards
The Edgars Team
Best regards,
Edgars's reply02 Jun 2020, 11:45
Official
Dear Nicolene,
Shopping online should have not been so frustrating and time consuming for that we apologise.
Please be advised that your parcel is still at the warehouse waiting for the scheduled courier company to collect. Once the order is collecting further communication confirming delivery will sent to you.
Here below is a reference number generated for this query:
***/GO
Kind Regards
The Edgars Team
Shopping online should have not been so frustrating and time consuming for that we apologise.
Please be advised that your parcel is still at the warehouse waiting for the scheduled courier company to collect. Once the order is collecting further communication confirming delivery will sent to you.
Here below is a reference number generated for this query:
***/GO
Kind Regards
The Edgars Team
Best regards,