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Belinda B

1 reviews | Active since Nov 2016

01 Aug 2017, 09:29

Online Shopping @ Edgars

<p>I bought 3 items online, they phoned me and said that there is only 2 items available they will deduct the 3rd item off my account. It didnt happen. I phone Edgars customer services several time, no one was able to assist me. The amount is still outstanding on my account. Ref ********** 1707/GO. I will never use Edgars online shopping again if this is the services a client gets.</p>

0
Replies (2)
Edgars
Edgars's reply02 Aug 2017, 09:54
Official

Kindly be advised that the last update on the query with REF ***/GO stated that the matter has been resolved. for any further concerns you may reach us on ***

Kind regards,

Customer Experience Team

Call Centre: ***.

BB
Belinda B's update08 Aug 2017, 14:30
Reviewer Update

According to me, nothing has changes since I last spoke to you. If the refund has been done, please send me an updated statement where the refund reflects on my account.