Online shopping

<p>I have ordered shoes online on the 25 November till today I haven't received my order (on the confirmation state that the delivery 2-5 working days). I have followed up on Friday, the 2nd one of the staff told me that the shoes are not yet delivered and she will make a follow-up and give me feedback, no one gave feedback and I had to follow up again today they said they need to follow up with delivery. I am very disappointed with the service.</p>