AM
Anastina M

1 reviews | Active since Oct 2017

20 Oct 2017, 09:14

Online shoping

Please note that I purchased a Top from the Edgars online shopping. My order was cancelled with my knowledge. I placed the order on the 12/10/2017. I'm still waiting. I made payment. No one is calling me back to provide me with feedback.

0
Replies (5)
Edgars
Edgars's reply20 Oct 2017, 10:20
Official

Kindly note that as per the query with ref no: ***/GO, the Online team is currently working on this query and feedback will be provided directly to you. We apologise again for any frustrations incurred.

Kind regards,

Customer Experience Team

Call Centre: ***.

Best regards,

Edgars
Edgars's reply20 Oct 2017, 10:20
Official

Kindly note that as per the query with ref no: ***/GO, the Online team is currently working on this query and feedback will be provided directly to you. We apologise again for any frustrations incurred.

Kind regards,

Customer Experience Team

Call Centre: ***.

Best regards,

AM
Anastina M's update20 Oct 2017, 16:06
Reviewer Update
Still waiting.............................WOW what a good service.
AM
Anastina M's update20 Oct 2017, 16:06
Reviewer Update
Amazing service I'm getting for my Money.
AM
Anastina M's update30 Oct 2017, 13:47
Reviewer Update
Please note that my top was delivered apperantly at Edgars Active campus square last week Monday as I had to call them as usual bad service. Had to remind again of they job. Spoke to a lady and she said she needs to request for access from head off to release my top. She had no Idea what she was talking about, and she forgot she was speaking to a customer. Then she said I must bring my ID. Today a week later. I called Edgards Active Campus square again as no feedback was provided I got a persons name this time as I'm really tired of dealing with this matter. I spoke to Bobo and he said he is going to check what is happening with my order. I'm really trying to contain myself at the moment. I have a meeting at 15:00 I told him. ref no: ********** 1870/GO