Online Purchase - Never Delivered

<p>I bought a few items online with Edgars on the 28th November which were to be delivered by courier within 3-5 days. After 5 days I had never received the parcel so after contacting the courier company they use I was informed that the parcel had never been given to them for delivery and they would follow it up. I never received a call back so 2 days later I contacted Edgars again who promised to "look for the parcel in the warehouse"...This s something I had PAID for and now was floating around somewere???</p> <p>I was later told it was found and was promised delivery by the next day. Later the next afternoon after no delivery I contacted the courier company who said they STILL did not have the parcel. I contacted Edgars AGAIN and was once again promised delivery by last week Friday. STILL no delivery! After contacting them again today, I was told they would follow this up and would call me back. I have still received no communication from them.</p> <p> </p> <p>I regret having ever spent a cent with Edgars online and dont know if I will ever receive the goods I paid for, shocking service!!! I presume someone has taken the t-shirts home and I expect a full refund for this incredible let down. I have not been abe to get hold of anyone who can fulfill their duties.</p>