LJ
Leandri J

1 reviews | Active since Jan 2017

20 Jan 2017, 08:23

Online Purchase

<p>I am strugglin to get answers from edgars regarding my order which I placed Jan 6 2017 order nr ********** 28. </p> <p> </p> <p>I've called the call centre twice and a formal complaint was logged and escalated to the online team to enquire what is causing the delay but no one is getting back to me to tell me what is causing the delay. </p> <p> </p> <p>If the items are out of stock just phone me and tell me , I have already paid for these items and I'm truly disappointed with the service that I'm receiving. I will not support Edgars online again</p> <p> </p> <p>Still waiting for your response Edgars</p> <p>Regards</p> <p>Leandri</p> <p> </p>

0
Replies (1)
Edgars
Edgars's reply20 Jan 2017, 13:55
Official

Please accept our sincere apologies for the delay with your online order.

As per our discussion we will escalate your query to the online team to provide you with feedback on the status of your order .

***/GO

Kind regards

The Edgar's Customer Experience Team

Best regards,