1 reviews | Active since Jul 2011
Online Orders not received
Edgars Online Orders is bad bad bad!!!! I ordered 2x pairs of shoes online on 20/07/2017 and used my Edgars account to pay. Order number ********** 51. I only received one pair of shoes as the other pair is no longer in stock (Lace-Up Combat Boots @ R280-00). Edgars refuses to credit my account for the shoes that I did not receive.
We sincerely apologize for the inconvenience caused. Kindly be advised that we have to escalate the matter to the E-commerce Online team regarding the refund that our valued customer is querying, they will action and revert back to you with feedback. we therefore request for an order number to be provided via our contact number ***as it was not showing on the post due to security purposes. Please find the below reference number for your email ***/GO. We apologize again for the frustrations incurred. Do not hesitate to contact us on ***.
Kind regards
Customer Experience Team
Call Centre ***
Best regards,
We sincerely apologize for the inconvenience caused. Kindly be advised that we have to escalate the matter to the E-commerce Online team regarding the refund that our valued customer is querying, they will action and revert back to you with feedback. we therefore request for an order number to be provided via our contact number ***as it was not showing on the post due to security purposes. Please find the below reference number for your email ***/GO. We apologize again for the frustrations incurred. Do not hesitate to contact us on ***.
Kind regards
Customer Experience Team
Call Centre ***
Best regards,
We sincerely apologize for the inconvenience caused. Kindly be advised that we have to escalate the matter to the E-commerce Online team regarding the refund that our valued customer is querying, they will action and revert back to you with feedback. we therefore request for an order number to be provided via our contact number ***as it was not showing on the post due to security purposes. Please find the below reference number for your email ***/GO. We apologize again for the frustrations incurred. Do not hesitate to contact us on ***.
Kind regards
Customer Experience Team
Call Centre ***
Best regards,
We sincerely apologize for the inconvenience caused. Kindly be advised that we have to escalate the matter to the E-commerce Online team regarding the refund that our valued customer is querying, they will action and revert back to you with feedback. we therefore request for an order number to be provided via our contact number ***as it was not showing on the post due to security purposes. Please find the below reference number for your email ***/GO. We apologize again for the frustrations incurred. Do not hesitate to contact us on ***.
Kind regards
Customer Experience Team
Call Centre ***
Best regards,