Online order still not delivered after almost a month
I ordered some winters PJs for my daughters on 4 May 2020. Today is 27 May and nothings has been delivered. My e-mails don't get answered, neither does my Facebook messages. The call centre is a complete waste of time, as the agent just said "oh, it should have been delivered by now". To top it off, I receive daily SMS and phone calls, harassing me to pay my account, which is only due next week. I won't pay a cent until I receive the PJs for my kids... probably in time for Spring.
Helpful (0)
Replies (2)0
Replies (2)'s updateReviewer Update
27 May 2020, 15:49I haven't received a phone call from you. The order number is ***. I've sent another e-mail to the address you supp****.
's update27 May 2020, 15:49
Reviewer Update
I haven't received a phone call from you. The order number is ***. I've sent another e-mail to the address you supp****.
's updateReviewer Update
04 Jun 2020, 10:33Sadly we are still waiting for this delivery. Today marks a calendar month since I placed the order.
's update04 Jun 2020, 10:33
Reviewer Update
Sadly we are still waiting for this delivery. Today marks a calendar month since I placed the order.