ONLINE ORDER NEVER RECEIVED

Good day,

I am struggling from 16/09/2019 with a online order that I did on 16/09/2019 and never received!!

This is unacceptable as the people at customer service do not give any feedback as I requested and I need to phone all the time to find out what the plan of action is. I am requesting for a refund on my account for the package as I never received it and I went into the store on 27/09/2019 and went and bought the stuff that I ordered online as I never received it and urgently needed it. As it is clothes for my baby and underwear for my husband as I actually bought it for his birthday on 25/09/2019 and as I did not receive my package I could not even give him his birthday present and this had me feeling very bad!!!

As explained I have a month old baby and I had a c-section and is not allowed to drive and that was why I did the online order and I am very disappointed and regret in doing a online order with Edgars. I am at home everyday with my baby and have to arrange for transport with someone if I want to go somewhere. I arranged for transport to go to edgars as instructed by Martha and they did not even have a package for me, so your people are wasting my time - I have to breastfeed and still have pain from my c-section and then you order me around and then still I do not even receive my package when I go the store!! Your courier never phoned me and I just received a message that stated that a Mr. Meyer signed for my package, I did not give any instructions that anyone else can sign for my package and I do not know anyone by the surname of Meyer. This is not my problem that your courier gave it to the incorrect person and I request a REFUND ASAP on my account for these items. THIS IS THE WORT SERVICE EVER RECEIVED - I WILL INSTRUCT PEOPLE NEVER TO USE ONLINE ORDERING WITH EDGARS!!!!