TM
Tapiwa M
1 reviews | Active since Sept 2018
01 Jun 2020, 20:27
ONLINE ORDER FRUSTRATIONS.
I placed and paid for online order on 1 May. Order confirmed and order number received. To date no change in status of the order. The call centre is *********** - you only get “we have escalated to manager or we’ll call you back”. Now the online department is not taking calls and all previous references given for escalation are useless. So much for choosing to support edgars during its financial distress. One month and I don’t even know if they staff I ordered is still in-stock onke not!!!!
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Tapiwa M's updateReviewer Update
11 Jun 2020, 20:29I still have not received my order placed in 01 May 2020. I see from other reviews about Edgar's online here on hellopeter - that orders placed after me have been delivered. What will it take for edgars to clear the backlock. Mine is an extreme. It's cold front season and my child doesn't have the warm jackets ordered long ago. The call centre is useless please don't refer me to them. ????????????????????????
TM
Tapiwa M's update11 Jun 2020, 20:29
Reviewer Update
I still have not received my order placed in 01 May 2020. I see from other reviews about Edgar's online here on hellopeter - that orders placed after me have been delivered. What will it take for edgars to clear the backlock. Mine is an extreme. It's cold front season and my child doesn't have the warm jackets ordered long ago. The call centre is useless please don't refer me to them. ????????????????????????