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shehaam B
1 reviews | Active since Dec 2019
13 Dec 2019, 19:27
online order
I am completely disgusted with the online service.. I ordered the 2nd December and been waiting on delivery ever since.. the call center straff and managers promises delivery will take place since Tuesday already and still nothing one manager after another promise and still no delivery ten working days later.. i am so disappointed with the terrible service received from edgars... i made over 50 calls and you wait over half hour on the line only to hear more lies.. the last manager i communicated with today was angel mboweni and still no delivery now she promises for delivery to take place on Saturday morning. the service is appalling i will definitely never order online again
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shehaam B's updateReviewer Update
15 Dec 2019, 12:31even with this reference number your service is disgusting i have this reference number for a week and still my query not resolved.. managers don't assist or call you back everybody just doesn't care and don't have customer service i will never order online from edgars again its the first company that online ordering is so disgusting... even reference numbers mean nothing i paid two weeks ago and still nothing I'm paying for goods I don't havr with disgusting service on top of it and hundreds of Rands airtime wasted because i need to sit on cellphone for a hour waiting on managers your service suck
sB
shehaam B's update15 Dec 2019, 12:31
Reviewer Update
even with this reference number your service is disgusting i have this reference number for a week and still my query not resolved.. managers don't assist or call you back everybody just doesn't care and don't have customer service i will never order online from edgars again its the first company that online ordering is so disgusting... even reference numbers mean nothing i paid two weeks ago and still nothing I'm paying for goods I don't havr with disgusting service on top of it and hundreds of Rands airtime wasted because i need to sit on cellphone for a hour waiting on managers your service suck