TC
Tamon C
1 reviews | Active since Jan 2012
07 Jun 2018, 20:11
Online application service sucks
I am really unhappy with their service with regard to online account applications.
When applying they say 48hours, but its been two weeks now and still no feedback.
When calling the new accounts call centre they say they are unable to assist you, you need to go into a branch, how inconvenient. When going into the branch they say you must wait for the sms? How is that even feedback.
Helpful (0)
Replies (2)0
Replies (2)
Edgars's replyOfficial
08 Jun 2018, 12:03Thank you for bringing this matter to our attention.Please accept our sincere apologies for the delayed feedback on your application. As per our discussion we will follow up with our new accounts team and feedback will be provided to both of you.***/GO
Kind regards
The Edgar's Customer Experience Team
Best regards,
Edgars's reply08 Jun 2018, 12:03
Official
Thank you for bringing this matter to our attention.Please accept our sincere apologies for the delayed feedback on your application. As per our discussion we will follow up with our new accounts team and feedback will be provided to both of you.***/GO
Kind regards
The Edgar's Customer Experience Team
Best regards,
Edgars's replyOfficial
08 Jun 2018, 12:03Thank you for bringing this matter to our attention.Please accept our sincere apologies for the delayed feedback on your application. As per our discussion we will follow up with our new accounts team and feedback will be provided to both of you.***/GO
Kind regards
The Edgar's Customer Experience Team
Best regards,
Edgars's reply08 Jun 2018, 12:03
Official
Thank you for bringing this matter to our attention.Please accept our sincere apologies for the delayed feedback on your application. As per our discussion we will follow up with our new accounts team and feedback will be provided to both of you.***/GO
Kind regards
The Edgar's Customer Experience Team
Best regards,