Online Account application Declined
<p>I app**** for an account online and only realised it was declined when l went to the store at Westgate a week later,and the reason for it was not successful being l do not meet the requirements.l had submitted all the documents and felt hard done as my credit record is fine and am managing all my accounts perfectly.</p> <p>I feel l was not given a fair chance to the opportunity of having an account with this great store and l call for a review of my application.</p>
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Edgars's replyOfficial
09 Nov 2016, 10:18We are so sorry to hear about your unpleasant experience concerning your application for a new account.
We have escalated your query to our new accounts department to investigate on your application and revert with feedback shortly.
Your reference number is ***/GO. Should you require further assistance please do not hesitate to contact us on ***and quote your reference number.
Kind regards,
Edcon customer experience team,
***
Best regards,
Edgars's reply09 Nov 2016, 10:18
Official
We are so sorry to hear about your unpleasant experience concerning your application for a new account.
We have escalated your query to our new accounts department to investigate on your application and revert with feedback shortly.
Your reference number is ***/GO. Should you require further assistance please do not hesitate to contact us on ***and quote your reference number.
Kind regards,
Edcon customer experience team,
***
Best regards,