One star to many for Edgars Key West Krugersdorp

So where do we begin. So sad for a company that is obviously struggling (old or new owners), that the service has come to such a standard that it is actually making you feel sick. So my daughter is not able to fit both school shoes, as the theft rate in the store is quit high. So we must choose which shoe to fit, as only one tag will be removed to fit the shoes. My daughters feet are not the same. So after complaining about it, we were being escorted and watch to where she was sitting, so that we do not take the shoes. Then she had to fit bra's. . . she had to fit bra's with three of them together with a steel tag through. That is impossible to do!!! Obviously complaining about it, we had to seek out the same person of authority to remove the tags, which is on the other side of the shop. (the lady assisting at the fitting rooms can not help). I then asked specifically, actually twice, if I can take mine home to fit, and exchange it when it is not correct. I was told yes! When I wanted to exchange a week after, (coulnt get there, account not on my name, had to wait till we can go), we were told that the items are dirty, I have been wearing them them! I literally fitted it at home, jump up and down, saw that this is not going to work and put them back in the plastic. Not the end of the story. Fighting for my cleanliness, I took replacements from the shelve. Then I was over charged by R49.95, as the sticker on the item and the system differs. I went to fetch another size, no prizes or stickers on, (on the other side of the shop, and they just wait there, not offering to assist), I was asked where is the stickers. I just took it a few minutes ago from their own shelf walking straight to the counter to exchange. No you asked me where the sticker is, as I did not swallow it! Then I had to pay the more expensive price, as there was not a price sticker on the item. Wow! There is not a soul in that shop, and the one customer actually trying to purchase something is being left exhausted, from just running from one end to the other in the shop to try and fit, and then trying to exchange, feeling dirty!