KG
Kim G
1 reviews | Active since Jul 2013
14 Jun 2015, 17:36
ONCE AGAIN, EDGARS ARE *****!
I said I will never set foot in an Edgars again, after I've been **** to several times and spent hours at their customer care sorting out account mistakes they have caused.<br> Once again I had to enter the Horrible shop to return a gift. They **** about the discount indicated on the item. They **** about the fact that you can return something bought on sale. <br> <br> In short. They are lairs!<br> <br> The staff did not even try to help or keep their customer happy. <br> I am DISGUSTED! Do not believe a word (even written on the label) from EDGARS. I'll make sure many other people hears this! <br> You will not see me in a Edgars ever again.
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Replies (1)
Edgars's replyOfficial
15 Jun 2015, 16:35Hello CustomerK,
We would like to apologise for the lapse in service. That is certainly not the type of service that indicates our standards. Please note we have referred this query to the store manager as it could have been handled in a different light.
Your reference number: ***/GO
If you require any further assistance, please do not hesitate to contact us on the below number.
Kind regards.
Edcon customer experience team.
***
We would like to apologise for the lapse in service. That is certainly not the type of service that indicates our standards. Please note we have referred this query to the store manager as it could have been handled in a different light.
Your reference number: ***/GO
If you require any further assistance, please do not hesitate to contact us on the below number.
Kind regards.
Edcon customer experience team.
***
Best regards,
Edgars's reply15 Jun 2015, 16:35
Official
Hello CustomerK,
We would like to apologise for the lapse in service. That is certainly not the type of service that indicates our standards. Please note we have referred this query to the store manager as it could have been handled in a different light.
Your reference number: ***/GO
If you require any further assistance, please do not hesitate to contact us on the below number.
Kind regards.
Edcon customer experience team.
***
We would like to apologise for the lapse in service. That is certainly not the type of service that indicates our standards. Please note we have referred this query to the store manager as it could have been handled in a different light.
Your reference number: ***/GO
If you require any further assistance, please do not hesitate to contact us on the below number.
Kind regards.
Edcon customer experience team.
***
Best regards,