Once again Disgusted by customer service

Went to collect a pair of formal pants that I sent for tailoring. The hem on my black pants was stitched using blue thread. The slip stitch was visible and the hem was not pressed. <br> <br> The cherry ontop was the fact that someone in their infinite wisdom of customer service decided to take the pants, crumple them up into a ball and shove it into a small packet! The assistant behind the counter shoves the bag at me and walks away.<br> <br> When I call him back he proceeds to ask me what should he do about it. I just don't think its acceptable to deal with people like this. There is still some basic good manors on this planet.<br> <br> Don't shove formal pants into and old packet that was lying around, fold them and give them to a human being in a decent manor. If a service is offered then please do it properly. Please press those pants (do not iron them like the assistant wrote), you will cause the fibers to shine and loose their lifespan.