CR
Candice R
1 reviews | Active since Dec 2011
08 Sept 2015, 08:15
Offering a special that cannot be redeemed
On the 3rd of September 2015, I received an \exclusive voucher"for your Red Carpet special. The next day I visited the Mall at Reds branch to purchase some cosmetics using this voucher. When paying"
Helpful (0)
Replies (1)0
Replies (1)
Edgars's replyOfficial
08 Sept 2015, 17:42Hello Cands1,
Thank you for raising your apprehensions with us. That is certainly not the type of service that indicates our standards. Kindly note we have referred this query to the store manager because the Red Carpet promotion was only running for Club Members. We apologise for the overall experience and misinformation, but we assure you the store manager will be in contact with you shortly.
Please find your reference number: ***/GO
If you require any further assistance, please be more than welcome to contact us on the below number
Kind regards.
Edcon customer experience
***
Thank you for raising your apprehensions with us. That is certainly not the type of service that indicates our standards. Kindly note we have referred this query to the store manager because the Red Carpet promotion was only running for Club Members. We apologise for the overall experience and misinformation, but we assure you the store manager will be in contact with you shortly.
Please find your reference number: ***/GO
If you require any further assistance, please be more than welcome to contact us on the below number
Kind regards.
Edcon customer experience
***
Best regards,
Edgars's reply08 Sept 2015, 17:42
Official
Hello Cands1,
Thank you for raising your apprehensions with us. That is certainly not the type of service that indicates our standards. Kindly note we have referred this query to the store manager because the Red Carpet promotion was only running for Club Members. We apologise for the overall experience and misinformation, but we assure you the store manager will be in contact with you shortly.
Please find your reference number: ***/GO
If you require any further assistance, please be more than welcome to contact us on the below number
Kind regards.
Edcon customer experience
***
Thank you for raising your apprehensions with us. That is certainly not the type of service that indicates our standards. Kindly note we have referred this query to the store manager because the Red Carpet promotion was only running for Club Members. We apologise for the overall experience and misinformation, but we assure you the store manager will be in contact with you shortly.
Please find your reference number: ***/GO
If you require any further assistance, please be more than welcome to contact us on the below number
Kind regards.
Edcon customer experience
***
Best regards,