OFF LINE

Edgars at the Bela Mall is always off line. You stand in line to pay your account for 30min only to find out that they are off line and can not help you this happed to me the last 3 months. Can they not inform you if you walk into the store. If you would like to buy thing on account they first call to find out if you have credit. There is never enough staff at the counter to help so this takes time. CNA / Jet in the mall also have the same problem, but the Edgars active is always on line but the staff never look willing to assisted and are so unfriendly.