of course just debit

Item: Edgars
Rating: 2
Author: heinrich V

i purchased a cell phone and specifically noted i didnt want the insurance as im covered on my own policy. now edgars went and debited mef raudelently and my account reflects incorrect debits.<br> why is it that you people every time i do something then there is additional debits. stop trying to ****** money and address the situation immediately.

Helpful (0)

Replies (1)

Edgars's replyOfficial

16 Apr 2015, 13:52

Hello chopper,

We are deeply sorry for the Mobile Content that was enrolled without your consent. Kindly note we have referred this matter to the RMCS department to cancel the mobile content and credit your account. Please accept our sincere apology for the overall experience.

Please find your reference number: ***/GO

If you require any further assistance, please do not hesitate to contact us on the below number.

Kind regards.
Edcon customer experience team.
***

Edgars's reply16 Apr 2015, 13:52

Official