AP
Angela P
1 reviews | Active since Jan 2012
29 Oct 2015, 09:51
NUMEROUS CALLS ABOUT THE SAME THING
Since the 6th of October I have received 8 calls from *** (5 of them I have missed and 3 I have answered). The call on the 6th I was offered the VIP Club Membership which I declined and advised I had previously been a club member and cancelled it. The lady on the phone said she would make a note. OBVIOUSLY NOT! 3 missed calls later I decided to answer again, only to be offered the same thing - again telling the caller the same as before and that the previous person was meant to make a note. Again 2 missed calls later I decided to answer AGAIN!! I stopped the caller in her tracks and advised her this was the THIRD time I'm being called about the same thing and I am not interested.<br> PLEASE can you ensure that I do not receive a call about this AGAIN!
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Replies (1)
Edgars's replyOfficial
30 Oct 2015, 11:01Hello angpat,
It is with great displeasure to hear of the overall experience. Please be advised we have made a note stating that you don't want to re-activate your club membership and you also do not want to receive tele marketing calls. We apologise for the overall experience, but we assure you corrective measures will be taken to avoid the re-occurrence of this nature.
Please find your reference number: ***/GO
If you ever need to speak to us, please do not hesitate to contact us on the below number.
Kind regards
Edom customer experience
***
It is with great displeasure to hear of the overall experience. Please be advised we have made a note stating that you don't want to re-activate your club membership and you also do not want to receive tele marketing calls. We apologise for the overall experience, but we assure you corrective measures will be taken to avoid the re-occurrence of this nature.
Please find your reference number: ***/GO
If you ever need to speak to us, please do not hesitate to contact us on the below number.
Kind regards
Edom customer experience
***
Best regards,
Edgars's reply30 Oct 2015, 11:01
Official
Hello angpat,
It is with great displeasure to hear of the overall experience. Please be advised we have made a note stating that you don't want to re-activate your club membership and you also do not want to receive tele marketing calls. We apologise for the overall experience, but we assure you corrective measures will be taken to avoid the re-occurrence of this nature.
Please find your reference number: ***/GO
If you ever need to speak to us, please do not hesitate to contact us on the below number.
Kind regards
Edom customer experience
***
It is with great displeasure to hear of the overall experience. Please be advised we have made a note stating that you don't want to re-activate your club membership and you also do not want to receive tele marketing calls. We apologise for the overall experience, but we assure you corrective measures will be taken to avoid the re-occurrence of this nature.
Please find your reference number: ***/GO
If you ever need to speak to us, please do not hesitate to contact us on the below number.
Kind regards
Edom customer experience
***
Best regards,