RT
Reinette T

1 reviews | Active since Mar 2009

23 Dec 2015, 09:35

Now Edgars SMS for marketing purposes?

After complaining about the multiple calls I received EVERY DAY for marketing purposes or some finance products, its seems like Edgars stopped calling me, but guess what, now they send me constant sms'e to advise me of their financial products.<br> <br> Reference number: ***/GO applies where Edgars dearly apologised, but now they harassment and invading of my privacy has not stopped. Its getting worse. I have installed apps on my smart phone to add phone calls to Spam list but now I must find apps to get rid of Edgars stupid sms'es.<br> <br> Edgars are you SO desperate for business. Are you not making enough money in your retail stores. <br> <br> If you don't STOP with your phone calls and sms's I am closing my account TODAY. And NEVER EVER buying from your shop today. <br> <br> I am also warning everybody I know to be VERY careful to give their credentials to Edgars as you get spammed and mailed and called and sms'ed for the rest of your life.<br> <br> PLEASE DO NOT SMS / CALL or MAIL me for financial services, marketing purposes, for funeral plans, for club card membership. EVER.<br> <br> I am not sure if I made myself clear in this simple request. <br> <br> Please confirm if you understand my request.<br> <br> Thanks

0
Replies (1)
Edgars
Edgars's reply28 Dec 2015, 12:12
Official
Hello reinette,

We must sincerely apologise for the SMSs that you receive. Please note this query was referred to our marketing department to remove you completely from our marketing list. Kindly be advised all concerns raised will be addressed accordingly.

The reference number for your query is: ***/GO

Should you need any further assistance, please do not hesitate to call on the number below.

Kind regards,
Customer Experience Team.
Call Centre: ***