Not willing to assist

I am completely appalled by the service i just got from your call center agent. i went to the Pavilion store this weekend to purchase a pair of adidas sneakers. They did not have any sizes i requested so referred me customer service desk, the girl at the counter said there are no size 8 or 10 at any store in the country. Since it was a gift i purchased it in the hope it fits. Today i called the call center. Nonjapuliso says she found the sizes but cannot have it sent to Pavillion for me. What **** service is this. I rather close my account with Edgars because any chain store transfers stock between branches or even offers delivery. <br> If this is your policy then you will lose alot of customers. or maybe it was the agents unwillingness to help me further. Because it's funny how the customer desk in the store said theres no sizes anywhere and the next day the customer service call center says there are 3 sizes available. <br> code of item: ***