NG
Nathanual G
1 reviews | Active since Feb 2011
16 Feb 2015, 16:13
Not updating on Transunion
I paid my Edgars account off in full on the 15th of December 2014 till today they have still not sent an update to Transunion and they are still refecting on my ITC record... cmon guys im sure that there is no fine print in your contracts that state if you settle the account may take our time to update, can yal please do your job as i dont owe you anything and dont deserve such treatment!!!!!!
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Edgars's replyOfficial
17 Feb 2015, 14:19Hello Tennie20,
Thank you for your query. We do apologise for the inconvenience caused.
Kindly be advised that your concerns regarding your account which is still reflecting on ITC, has been forwarded to the accounts department to look into and assist.
Feedback will then be provided to you.
Should you require further assistance, kindly contact our accounts department on ***, quote ***/GO and a friendly consultant will gladly assist you.
Thank you for your patience.
Kind Regards
The Customer Experience Team
Thank you for your query. We do apologise for the inconvenience caused.
Kindly be advised that your concerns regarding your account which is still reflecting on ITC, has been forwarded to the accounts department to look into and assist.
Feedback will then be provided to you.
Should you require further assistance, kindly contact our accounts department on ***, quote ***/GO and a friendly consultant will gladly assist you.
Thank you for your patience.
Kind Regards
The Customer Experience Team
Edgars's reply17 Feb 2015, 14:19
Official
Hello Tennie20,
Thank you for your query. We do apologise for the inconvenience caused.
Kindly be advised that your concerns regarding your account which is still reflecting on ITC, has been forwarded to the accounts department to look into and assist.
Feedback will then be provided to you.
Should you require further assistance, kindly contact our accounts department on ***, quote ***/GO and a friendly consultant will gladly assist you.
Thank you for your patience.
Kind Regards
The Customer Experience Team
Thank you for your query. We do apologise for the inconvenience caused.
Kindly be advised that your concerns regarding your account which is still reflecting on ITC, has been forwarded to the accounts department to look into and assist.
Feedback will then be provided to you.
Should you require further assistance, kindly contact our accounts department on ***, quote ***/GO and a friendly consultant will gladly assist you.
Thank you for your patience.
Kind Regards
The Customer Experience Team