Not resolved

The amount that was refunded is not even a 1/4 of what was actually added to my account since last year Sept/Oct. I was told that I would be given a FULL refund.... Guess not. <br> <br> The amount for March, April and May alone was R 327.09. I was refunded an amount of R 231 according to the June invoice, where did they get this amount? I've surely paid more than this over this period. <br> <br> I will appreciate a breakdown or some explanation please. <br> <br> Hello Blom1984,<br> <br> As per our telephonic discussion, kindly note this query was referred to the RMCS management to address as it has been prolonging. Please be advised we have send a request for cancellation and reversal. We apologise for the overall experience. But we assure <br> <br> Your reference number is: ***/GO<br> <br> If you ever need to speak to us, please do not hesitate to contact us on the below number<br> <br> Kind regards. <br> Edcon customer experience team.<br> ***<br> <br>