1 reviews | Active since Aug 2009
Not recognising credit card payment on statement
<p>I paid my account at Edgars Woodlands on 26 January 2017, but the payment is not reflecting on my statement.</p> <p> </p> <p>I ********** then provided proof of payment to Nonhlanhla Makhanya in March.</p> <p> </p> <p>She then referred me to the store. I contacted:</p> <p>EDGwoodLandsCM_3450 ********** />Portia Kolobe ********** and received no feedback.</p> <p> </p> <p>I've been following up with all 3 contacts and still do not have feedback.</p>
We have received your concerns and apologise for the inconvenience caused by the matter, as you have been submitting documents in store and still did not receive proper assistance. Kindly forward the proof of payment to *** and the correct account number so that the remittance team may allocate the payments . Please find the following reference number for your post ***/GO.
Kind regards,
Customer Experience Team
Call Centre: ***.
We have received your concerns and apologise for the inconvenience caused by the matter, as you have been submitting documents in store and still did not receive proper assistance. Kindly forward the proof of payment to *** and the correct account number so that the remittance team may allocate the payments . Please find the following reference number for your post ***/GO.
Kind regards,
Customer Experience Team
Call Centre: ***.