AB
Angie B
1 reviews | Active since Sept 2009
10 Jun 2015, 15:48
Not receiving order
Can someone please help me. I've emailed redsquare support but they keep sending an email saying they are looking into it and will come back to me, they have been saying this since Monday. I placed an order online on 4 June, latest delivery date is tomorrow. Order is still in processing status and it was an item I needed. Now no one can tell me why I'm not receiving my order. Order number ***
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Edgars's replyOfficial
12 Jun 2015, 10:14Hello ab78,
Thank you for bringing this matter to our attention. Please not we wanted to call and confirm that you will receive your order today, but you didn't provide us with your contact details. Please be advised your order is loaded into the vehicle and will be delivered today. We apologise for the overall experience, but we assure you measures will be taken to avoid the re-occurrence of this nature.
Your reference number is as follows: ***/GO
If you require any further assistance, please do not hesitate to contact us on the below number.
Kind regards.
Edcon customer experience team.
***
Thank you for bringing this matter to our attention. Please not we wanted to call and confirm that you will receive your order today, but you didn't provide us with your contact details. Please be advised your order is loaded into the vehicle and will be delivered today. We apologise for the overall experience, but we assure you measures will be taken to avoid the re-occurrence of this nature.
Your reference number is as follows: ***/GO
If you require any further assistance, please do not hesitate to contact us on the below number.
Kind regards.
Edcon customer experience team.
***
Best regards,
Edgars's reply12 Jun 2015, 10:14
Official
Hello ab78,
Thank you for bringing this matter to our attention. Please not we wanted to call and confirm that you will receive your order today, but you didn't provide us with your contact details. Please be advised your order is loaded into the vehicle and will be delivered today. We apologise for the overall experience, but we assure you measures will be taken to avoid the re-occurrence of this nature.
Your reference number is as follows: ***/GO
If you require any further assistance, please do not hesitate to contact us on the below number.
Kind regards.
Edcon customer experience team.
***
Thank you for bringing this matter to our attention. Please not we wanted to call and confirm that you will receive your order today, but you didn't provide us with your contact details. Please be advised your order is loaded into the vehicle and will be delivered today. We apologise for the overall experience, but we assure you measures will be taken to avoid the re-occurrence of this nature.
Your reference number is as follows: ***/GO
If you require any further assistance, please do not hesitate to contact us on the below number.
Kind regards.
Edcon customer experience team.
***
Best regards,