CS
Cathryn S
1 reviews | Active since Oct 2015
26 Oct 2015, 11:13
Not Interested
I have had so many calls from Edgars call centre regarding Edgars VIP something or other. I have now told the person that calls that I am not interested and they still keep on calling. Whenever I have said I am not interested, the call centre person is very rude and just puts the phone down without thanking me for my time or even a good bye. Yes I understand that it is disappointing that the person has not made a \sale"but really"
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Replies (1)
Edgars's replyOfficial
27 Oct 2015, 11:06Hello CathrynSte,
Thank you for making contact with us .
Please accept our apologies for the frustrations caused to you with these phone calls.
Our attempts to contact you has been unsuccessful.
We have addressed this matter with the relevant department to prevent this from happening again.
Reference Number: ***/GO
Kind regards,
Customer Experience Team
***
Thank you for making contact with us .
Please accept our apologies for the frustrations caused to you with these phone calls.
Our attempts to contact you has been unsuccessful.
We have addressed this matter with the relevant department to prevent this from happening again.
Reference Number: ***/GO
Kind regards,
Customer Experience Team
***
Best regards,
Edgars's reply27 Oct 2015, 11:06
Official
Hello CathrynSte,
Thank you for making contact with us .
Please accept our apologies for the frustrations caused to you with these phone calls.
Our attempts to contact you has been unsuccessful.
We have addressed this matter with the relevant department to prevent this from happening again.
Reference Number: ***/GO
Kind regards,
Customer Experience Team
***
Thank you for making contact with us .
Please accept our apologies for the frustrations caused to you with these phone calls.
Our attempts to contact you has been unsuccessful.
We have addressed this matter with the relevant department to prevent this from happening again.
Reference Number: ***/GO
Kind regards,
Customer Experience Team
***
Best regards,