DN
Desiree N

1 reviews | Active since Aug 2013

04 Oct 2016, 14:35

Not impressed

<p>Hi, I have not received my statement for a few months. I used to get it emailed then nothing. I sent an email to ACCOUNTS but I am still waiting. I also called last week but still have not received my statement via email. What is going on??</p>

0
Replies (2)
Edgars
Edgars's reply05 Oct 2016, 09:18
Official

Thank you for taking the time to share your concerns with us.

Please be advised your query has been escalated to our accounts management team for further assistance regarding the account.

Your reference number ***/GO. Should you require further assistance please do not hesitate to contact us on ***and quote your reference number.

Kind regards,
Edcon customer experience team,
***

Best regards,

DN
Desiree N's update13 Oct 2016, 10:27
Reviewer Update

Still have ZERO feedback.