1 reviews | Active since Jan 2016
I am so disappointed with Edgars, I have been a loyal customer for 15 years. Last year around November they called me and sold me the vip membership, I said fine add it on, Club Card VIP membership means that I do not go to the store to collect the magazine, they are suppose to send it to me via email. I first phoned them and they said they will rectify this, in March I was gatvol I sent an email to Customer Service with regards to this, I asked them to rectify this and compensate me for the club magazines they failed to deliver to me, what they did was to cancel my membership which I did not understand, through the communications now they decided to resume my membership, I told them that I am not interested as they initially decided to cancel it without my consent just because I had a complaint, all I want is to get my money back for the membership since November as I have never benefited for what was contained in the magazine. The way I am so disgusted with Edgars, this is just one of the things that they do to their customers.<br>
Best regards,
Best regards,
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