1 reviews | Active since Nov 2016

17 Nov 2016, 15:43

Not even one dtsr

<p>The Edgars here in the mall is known to be the worst. It is large but no people want to shop here because of the poor service. There is one lady at the customer service counter where we have to line up to pay behind exchanges and other problems. There are no other staff at paypoints and Ivy has a very poor attitude.</p>

0
Replies (1)
Edgars
Edgars's reply22 Nov 2016, 15:56
Official

We must apologise for the delayed response.

Thank you for bringing this matter to our attention. Please be advised we have raised your concerns with the store manager regarding the service in store and rendered to you, you will be receiving further feedback shortly.

It is feedback from customers like you that will insure we maintain the high level of service that is expected of us. We thank you for your valued feedback.

Your reference number is ***/GO.

Kind regards,
Edcon customer experience team,
***

Best regards,