Not closing my account and now I have bad debt!!!

I closed all services and accounts with Edgars via the telephone help desk in 2015. If I recall correctly then it was in May. . All outstanding amounts paid up. But due to an error the account is still open and Edcon subsequently handed me over for bad debt around, R180. Seriously!!! I dare Edcon to lookup their voice recordings at the help desk and resolve this matter.<br> I owe you nothing Edcon, please stop or I will proceed with further steps. You also have no right under the POPI act to use my personal information for other than internal Edcon accounts, I did not give consent for you the give my information to VVM