NS
Natashja S
1 reviews | Active since Aug 2009
16 Feb 2015, 14:50
Not booking payment
Hi, I've made payment for my account on the 28th of January... it was never booked on the system, and consultants keeps on phoning me regarding payment and every time I told them I paid. I've also send an email to accountsjhb and its not getting resolved. WHAT must I do for my payment to be booked????
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Edgars's replyOfficial
17 Feb 2015, 14:10Hello dragonan,
Thank you for bringing this matter to our attention. We do apologise for the inconvenience caused.
Kindly be advised that your query concerning your payment, has been forwarded to the accounts department to look into and assist.
Feedback will then be provided to you.
Should you require further assistance, kindly contact our accounts department on ***, quote ***/GO and a friendly consultant will gladly assist you.
Thank you for your patience.
Kind Regards
The Customer Experience Team
Thank you for bringing this matter to our attention. We do apologise for the inconvenience caused.
Kindly be advised that your query concerning your payment, has been forwarded to the accounts department to look into and assist.
Feedback will then be provided to you.
Should you require further assistance, kindly contact our accounts department on ***, quote ***/GO and a friendly consultant will gladly assist you.
Thank you for your patience.
Kind Regards
The Customer Experience Team
Best regards,
Edgars's reply17 Feb 2015, 14:10
Official
Hello dragonan,
Thank you for bringing this matter to our attention. We do apologise for the inconvenience caused.
Kindly be advised that your query concerning your payment, has been forwarded to the accounts department to look into and assist.
Feedback will then be provided to you.
Should you require further assistance, kindly contact our accounts department on ***, quote ***/GO and a friendly consultant will gladly assist you.
Thank you for your patience.
Kind Regards
The Customer Experience Team
Thank you for bringing this matter to our attention. We do apologise for the inconvenience caused.
Kindly be advised that your query concerning your payment, has been forwarded to the accounts department to look into and assist.
Feedback will then be provided to you.
Should you require further assistance, kindly contact our accounts department on ***, quote ***/GO and a friendly consultant will gladly assist you.
Thank you for your patience.
Kind Regards
The Customer Experience Team
Best regards,