1 reviews | Active since Mar 2013
Not allocating payments
I'm really frustrated with Edgars not allocating my payments. This has now gone on for so many months.<br> <br> Herewith a copy of the last communication to Edgars. I'm still getting notice of unpaid on my cellphone<br> <br> PLEASE HELP!!!<br> <br> From: <br> Sent: 17 June 2015 09:24 AM<br> To: [Email Removed]<br> Subject: Payment allocation - Kgomotso<br> Importance: High<br> <br> Dear Salome<br> <br> As per my conversation at 09:10 with Kgomotos, attached please find proof of payment on my account from Jan 2015 up to 25 May 2015.<br> <br> I used my old account number (***) as reference on these payments. Therefore, can you please correctly allocate to my new account number: ***.<br> <br> I have now corrected the reference on my internet banking.<br> <br> Please send me confirmation that my account is now up to date, late payment interest has been reversed and that I will not be listed.<br> <br> Yours Faithfully<br>
Thank you for raising your apprehensions with us. Please be advised we have referred the payment query to the accounts department to address. We apologise for the overall experience and delayed feedback.
Please find your reference number: ***/GO
If you require any further assistance, please contact the accounts department on ***
Kind regards.
Edcon customer experience team.
***
Thank you for raising your apprehensions with us. Please be advised we have referred the payment query to the accounts department to address. We apologise for the overall experience and delayed feedback.
Please find your reference number: ***/GO
If you require any further assistance, please contact the accounts department on ***
Kind regards.
Edcon customer experience team.
***