EF
Eugene F

1 reviews | Active since Nov 2015

16 May 2016, 11:24

Not all men are made equal

<p>I reside in Kempton Park, and have travelled as far as eastgate in Bruma, Jhb to find black Levi's w38 l34.</p> <p>Festival Mall, East Rand Mall, Eastgate, Greenstone...nowhere can i find what i am looking for. </p> <p>And to make matters worse, in all of these branches, i cannot find (black levi's) in my size and length requirement, but also NO Lee, Soviet, JX, Stone Ridge, Guess!</p> <p>The waist size is there, but not the length. Am i the only man in South Africa looking for black jeans in w38 l34??? I find that impossible to believe.</p> <p>The time i have wasted looking for black jeans in your stores, not to mention the fuel...</p> <p>I find this totally unacceptable and want to know how you are going to rectify this situation</p>

0
Replies (2)
Edgars
Edgars's reply17 May 2016, 08:41
Official
Thank you for bringing this matter to our attention. Please be advised Stock is allocated to stores based on the retail buying patterns based on a particular store therefore in selected stores you will find limited stock or no stock available. Please be advised this was a strategic business decision established by research that has been conducted, To cater for all our customers, you can also make use of our in store fashion hotline department whereby they will have your requested items sent to your store. Your reference number is ***/GO Kind regards, Edcon customer experience team, ***

Best regards,

EF
Eugene F's update17 May 2016, 11:59
Reviewer Update
How the hell is considered customer service??????