1 reviews | Active since Apr 2016
not accepting licence as form of identification
Went to chatsworth edgars and tried to get an additional card for my wife. The consultant didn't accept my passport so i produced my license as well as my wife's license. They didn't accept this. Please kindly explain if a valids drivers license is not acceptable. According to fica and kyc it is. Thank you.
Thank you for bringing this matter to our attention. Please be advised for any alterations on the account regarding purchases made on an account a South African ID book is always needed for security reason.
Your reference number is ***/GO. Should you require further assistance please do not hesitate to contact us on ***and quote your reference number
Kind regards,
Edcon customer experience team,
0800 203 925
Best regards,
Thank you for bringing this matter to our attention. Please be advised for any alterations on the account regarding purchases made on an account a South African ID book is always needed for security reason.
Your reference number is ***/GO. Should you require further assistance please do not hesitate to contact us on ***and quote your reference number
Kind regards,
Edcon customer experience team,
0800 203 925
Best regards,