SN
Sats N
1 reviews | Active since Feb 2014
19 Apr 2016, 19:41
Non stop calls Harrassed by edgars
A family member and myself have received continuos calls from edgars number ***. Identified by true caller as edgars.<br> The person making the call in most instances holds the phone and doesn't speak. Today the person called and spoke and I had informed him that I am going to report these calls to the authorities. They offer vouchers and thanked me for my purchases from edgars when in fact I don't purchase from that store.<br> <br> please stop this nonsense.
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Edgars's replyOfficial
20 Apr 2016, 11:02Hello snair21,
We must apologise for the telephonic service you have received, we have addressed this matter with our third party telesales company (Travel desk) to insure this will not happen again.
It is feedback from customer like you that will insure we maintain the high level of service that is expected of us.
Your reference number is ***/GO. Should you require further assistance please do not hesitate to contact us on ***and quote your reference number.
Kind regards,
Edcon customer experience team,
***
We must apologise for the telephonic service you have received, we have addressed this matter with our third party telesales company (Travel desk) to insure this will not happen again.
It is feedback from customer like you that will insure we maintain the high level of service that is expected of us.
Your reference number is ***/GO. Should you require further assistance please do not hesitate to contact us on ***and quote your reference number.
Kind regards,
Edcon customer experience team,
***
Edgars's reply20 Apr 2016, 11:02
Official
Hello snair21,
We must apologise for the telephonic service you have received, we have addressed this matter with our third party telesales company (Travel desk) to insure this will not happen again.
It is feedback from customer like you that will insure we maintain the high level of service that is expected of us.
Your reference number is ***/GO. Should you require further assistance please do not hesitate to contact us on ***and quote your reference number.
Kind regards,
Edcon customer experience team,
***
We must apologise for the telephonic service you have received, we have addressed this matter with our third party telesales company (Travel desk) to insure this will not happen again.
It is feedback from customer like you that will insure we maintain the high level of service that is expected of us.
Your reference number is ***/GO. Should you require further assistance please do not hesitate to contact us on ***and quote your reference number.
Kind regards,
Edcon customer experience team,
***